1.Cash on delivery. For those who prefer the more traditional method, the products come via courier or mail and you pay the fee at the time of receipt.
2.By bank deposit in one of the following banks
PIREUS BANK ΙΒΑΝ GR96 0172 0100 0050 1001 7202 174
NATIONAL BANK OF GREECE ΙΒΑΝ GR33 0110 1410 0000 1416 4996 515
ALPHA BANK IBAN GR82 0140 1210 1210 0231 0003 393
ACCOUNT HOLDER IOANNA N. ALEXAKI
3.With Paypal or Credit Card .If you have a credit card MasterCard or VISA. Paypal is considered by many one of the safest ways to send money around the world. A customer who chooses to pay the order via PayPal, does not have to pay an additional 3.5% of the purchase price per transaction, which is charged to those who receive money through this service.
Effected by post or courier within 1-4 days, depending on the time of submission of the purchase. Shipping costs are charged to the customer.Μinimum transport: 4€
Cancellation of order
In case you want to cancel an order you must contact us directly at 210-6204143 or send email to firstname.lastname@example.org within 24 hours from the time you complete the purchase. If your order is at the stage of shipping, you have to bear any expenses incurred on it. Finally, products purchased from our store will have to come back intact and at your own expense!
Change of order
In case you want to change an order you must contact us directly at 210-6204143 or send email to email@example.com within 24 hours in order to cancel your previous order and replace it by a new one. If your order is being shipped, you will have to pay any expenses incurred on it. Finally, products purchased from our store will have to come back intact and at your own expense!
Returns of products
May take place within 14 working days and apply the following conditions: If the product is DEFECTIVE, you send it back with our own expenses and after checking the product, we send a same without any additional cost. If for any reason you do not like the product and want to buy something else, you send it back at your own shipping costs and after checking the perfect condition of the product you can buy something else of equal or greater value. Returned products should be in the same condition as when you received them. If any of the above conditions is not true, then the refund will be canceled and you will be charged with the shipping cost. In order to return a product, you must have first fill the form and submit it via e-mail or by phone , otherwise the return will not be accepted.
Possible only if: You have already contacted us within 24 hours since the delivery,and have already made us know your request and the reason of the return.Later than 24 hours no refund is possible.The product,the packaging and the accompanying tags should be in their original condition.
Ways of delivery
Shipment of products is done either via mail or courier company we choose , ensuring the lowest rates for buyers and safe transportation of goods. The time required is two (2) to four (4) working days.
Product Warranty Since we always use high quality materials and supervise very carefully the tailoring and the finishing of the clothes we can guarantee for their quality.Site registrationDuring your registration in xanashop.com which is necessary in order to place an order we ask you the following registration information: Name, Surname, Name or company name, activity, Address, Zip Code, City-Region, Country, Telephone , Fax, Address e-mail. These elements are necessary for the process of the order in the online store and are available to be used only for the convenience of the Customer’s order.